What is Enterprise 2.0

Definition

Enterprise 2.0 refers to the application of Web 2.0 applications and approaches inside organizations.

In a broader sense, it describes the next phase of how organizations are creating value from the participation of their employees, customers, and suppliers.

Web 2.0

“Web 2.0 is distributed technologies built to integrate, that collectively transform mass participation into valuable emergent outcomes.” - Ross Dawson, Chairman, Future Exploration Network

The Web 2.0 Framework below provides a framework and definitions that explain the principles of Web 2.0.

Technologies

Technologies that are applied in Enterprise 2.0 include:

• Blogs
• Wikis
• Social networks
• Online applications
• Podcasts and video
• RSS
• Tagging
• Mashups
• Social bookmarking
• Social search
• Virtual worlds

Corporate applications of Enterprise 2.0 technologies include:

• Collaboration
• Project management
• Workflow
• Knowledge management
• Internal communication
• Learning and development
• Innovation
• Expertise location
• Enhanced search and information access

Enterprise 2.0 Blogs

• Enterprise 2.0 Executive Forum blog
• Andrew McAfee
• Euan Semple
• Ross Dawson
• Dion Hinchcliffe
• Bill Ives
• FastForward blog

Presentations and videos

• Successful Enterprise 2.0 and Social Media – Ross Dawson
• Meet Charlie – What is Enterprise 2.0
• Videos from Enterprise 2.0 Conference 2007 (See especially Don Tapscott and Andrew McAfee)